WhatsApp Business Automation
Customer conversations, handled for you
QuikChat builds custom WhatsApp bots that take orders, book appointments, answer customers around the clock and collect payment in the conversation — and runs your broadcast and lifecycle marketing across WhatsApp and email from the same platform.
- Built on the WhatsApp Business API
- Bots developed custom for your business
- Broadcast & lifecycle campaigns
- Email campaigns & sequences included
- In-chat payments via Razorpay & Stripe
- POS integrations — Foodics & PetPooja
Welcome to Oak & Ember. How can we help today?
Order food
Great — here's tonight's menu.
1× Margherita, 1× Tiramisu
Order #214 confirmed · ₹648. Ready in about 25 minutes — we'll message you when it's out for delivery.
Platform
Everything a business needs to run on WhatsApp — and email
Five capabilities, one platform — from the first automated reply and the order it takes, to long-running marketing programmes across two channels.
Custom engagement bots
We design and build a WhatsApp bot around your exact workflows — taking orders, booking appointments, qualifying leads and answering questions, every hour of the day.
- Developed custom for your business, not from a generic template
- Collects payment inside the conversation via Razorpay or Stripe, on your own merchant account
- Hands the conversation to your team — each agent gets their own login, assigned conversations and shared notes
- Connects to the systems you already use, from POS to CRM
Hi, I need to reschedule my appointment
Of course. You're booked for Tue 11:00 AM with Dr. Rao. Here are the next open slots:
Wed 4:00
Done — you're confirmed for Wednesday, 4:00 PM. We'll send a reminder the morning of your visit.
Perfect, thank you!
Branded web ordering
Alongside the chat experience, your customers get a fast, mobile-first ordering site on your own domain — synced to the same menu, order pipeline and dashboard as the WhatsApp bot.
- Menu, collections, search, cart and checkout, built around your brand
- Menu synced straight from your POS — Foodics and PetPooja supported, no double entry
- Discount codes and delivery charges handled automatically
- Orders land in your kitchen workflow with live status updates
Broadcast campaigns
Send marketing messages to your full customer base or a precise segment of it — offers, announcements and updates, delivered where your customers actually read.
- Segment audiences by behaviour, recency and custom attributes
- Approved WhatsApp templates managed for you
- Delivery, reads and conversions tracked per template — see which message made money, not just which one arrived
Lifecycle marketing
Educate and nurture customers with sequences of messages that go out automatically over days or weeks — onboarding, re-engagement, feedback and more.
- Sequences triggered by sign-ups, purchases or inactivity
- Each step timed and ordered the way you choose
- Customers can reply at any point and reach a human
Email campaigns & sequences
The same automation engine runs your email: broadcast campaigns, automated sequences and a real threaded inbox in one place — sharing the audience and segments you build for WhatsApp.
- Reply-aware sequences — the moment a contact writes back, they exit the drip automatically
- Open and click tracking on every email, including one-to-one mail
- One audience and one set of segments across WhatsApp and email
- SMS is on our roadmap as the third channel
Exited the sequence automatically — the conversation moved to your inbox.
In practice
Built for how your industry works
Every engagement starts from your workflows. These are the ones we know best — for businesses across India and the Gulf, in their own currency and timezone.
Restaurants
Menu browsing, ordering and delivery updates on WhatsApp and a branded ordering site — with orders landing straight in POS systems like Foodics and PetPooja.
Appointment businesses
Clinics, salons and studios let customers book, reschedule and get reminders without a phone call.
Delivery & subscriptions
Daily and weekly delivery businesses run recurring orders, reminders and payment collection without the morning phone calls.
Lead generation
Bots that qualify enquiries the moment they arrive and pass clean, structured leads to your team.
Pricing
Pricing that matches how we work
Every bot we ship is built for one business — so pricing is scoped per engagement, not pulled from a plan table. It always has the same three parts.
Development fee
We scope your workflows and build the bot and automations around them.
- Discovery and workflow design
- Custom bot development
- Integrations with your POS, CRM or calendar
- Testing on your real scenarios
Onboarding fee
We take care of everything needed to go live on WhatsApp properly.
- WhatsApp Business API setup & number verification
- Message template approvals with Meta
- Importing your customer data
- Training for your team
Monthly subscription
Keeps your automation running, monitored and improving.
- Platform access and dashboard, with logins for your team
- Hosting and message infrastructure
- Campaign, sequence and conversion reporting
- POS menu sync and payment integration upkeep
- Monitoring and ongoing support
WhatsApp conversation charges are billed by Meta and payment-gateway fees by Razorpay or Stripe, passed through at cost. Campaign sends draw from a prepaid credits balance you can see in your dashboard at any time — no surprises at the end of the month.
Get a quote for your project
A short conversation about your workflows is enough for us to scope all three components.
Contact
Tell us about your business
Describe your workflows and we'll come back with a scoped proposal — development, onboarding and monthly subscription, all laid out.
Contact Information
info@quikchat.in
Phone
+91 81285 90110
Mon-Fri 9AM-6PM IST
+91 81285 90110
24/7 Support Available
Ready to Get Started?
Book a free 30-minute consultation to see how QuikChat can transform your business communication.
Schedule a Free Consultation